Troubleshooting Center

At Elevitech, we want your experience with our digital products to be smooth and hassle-free. Use this guide to quickly resolve common issues:


1. Product Activation Issues

- Enter your product key exactly as provided.

- Ensure your internet connection is active during activation.

- Restart the application or your device if needed.


2. Download Problems

- Confirm that your device meets the system requirements.

- Temporarily disable any firewall or antivirus that may block downloads.

- Clear your browser cache and try downloading again.


3. Error Messages

- Read the error message carefully; it often includes helpful instructions.

- Reinstall the software if the issue persists.

- Contact our support team with the error details for further assistance.


4. Account & Login Issues

- Use the email address associated with your Elevitech account.

- Reset your password if you are unable to log in.

- Clear your browser cookies or try a different browser.


5. Need More Help?

If your issue isn’t listed here or you need direct assistance, our Customer Support Team is ready to help:

📧 support@elevitech.com


📞 0603999440
🌐 www.elevitech.com


 

 

We aim to respond within 24–48 business hours.